First visit
Different controls address different risks
A time reminder increases awareness, a deposit cap limits incoming funds, a loss or spend limit constrains exposure, a timeout pauses access and self-exclusion creates a longer barrier. One tool cannot replace the others. Definitions and reset periods should be visible, including whether pending transactions count.
- ATime awareness
- BMoney ceilings
- CTimeout and exclusion
First visit
Weakening a limit should not be instant
A protective design applies decreases promptly and delays increases through a cooling-off period. Repeated prompts to raise a limit undermine its purpose. Controls should also remain reachable during an account review and should not require accepting a promotion or speaking with a retention-oriented host.
- AImmediate decreases
- BDelayed increases
- CNo promotional friction
First visit
Platform tools need external support
Bank blocks, device filters, trusted-person support and counselling can continue even if an account control fails. BetStop covers Australian-licensed online and phone wagering providers within its statutory scope; other accounts may require direct closure and broader barriers.
- ABank and device controls
- BTrusted support
- CKnow BetStop’s scope